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privacy","url:docs.privacy","Pieces on-device memory interface","https:\u002F\u002Fstorage.googleapis.com\u002Fpieces-marketing-website\u002Fimages\u002Fhome\u002Fpieces-desktop-on-device.png","Privacy and your data",[561,611,612],{},"Understand local storage, cloud features, and data controls.",[584,614,620],{"action":615,"href":616,"image-alt":617,"image-src":618,"title":619},"Troubleshoot","url:docs.teams.troubleshooting","Pieces data controls","https:\u002F\u002Fstorage.googleapis.com\u002Fpieces-marketing-website\u002Fimages\u002Fhome\u002Fpieces-desktop-clear-data.png","Fix Portal access",[561,621,622],{},"Resolve workspace loading, login, and organization access issues.",[624,625,626,631,669,708],"faq",{"spacing":559},[627,628,630],"h2",{"id":629},"quick-fixes","Quick fixes",[632,633,635,638,656,664],"faq-item",{"question":634},"Sign-in is stuck or not completing",[561,636,637],{},"Sign-in authenticates through PiecesOS. If the browser flow completes but Desktop does not recognize the session, force a logout and try again.",[639,640,641,645,648],"ol",{},[642,643,644],"li",{},"Open the Portal logout page in your browser to force sign out.",[642,646,647],{},"Close Pieces Desktop and quit PiecesOS from the system tray.",[642,649,650,651,655],{},"Reopen Pieces Desktop and sign in again from the ",[652,653,654],"strong",{},"PiecesOS Quick Menu"," or Desktop prompt.",[657,658,661],"cta-link",{"href":659,"variant":660},"url:portal.auth.logout","text",[561,662,663],{},"Open Portal logout",[657,665,666],{"href":596,"variant":660},[561,667,668],{},"Account settings guide",[632,670,672,675,693,697,703],{"question":671},"Signed in to the wrong account or session mismatch",[561,673,674],{},"If Portal or Desktop shows a different account than expected, sign out everywhere and sign back in with the correct credentials.",[639,676,677,687,690],{},[642,678,679,680,682,683,686],{},"Sign out from the ",[652,681,654],{}," (click your name → ",[652,684,685],{},"Log Out",").",[642,688,689],{},"Open the Portal logout page to clear the browser session.",[642,691,692],{},"Sign back in at the Portal login page with the correct GitHub, Google, Microsoft, or email account.",[657,694,695],{"href":659,"variant":660},[561,696,663],{},[657,698,700],{"href":699,"variant":660},"url:portal.auth.login",[561,701,702],{},"Open Portal login",[657,704,705],{"href":616,"variant":660},[561,706,707],{},"Organization troubleshooting guide",[632,709,711,718,736],{"question":710},"Where do I manage my plan or account settings?",[561,712,713,714,717],{},"Subscription, linked accounts, cloud sync, and privacy settings are in the Desktop app under ",[652,715,716],{},"Settings → Account",".",[639,719,720,723,729],{},[642,721,722],{},"Open Pieces Desktop.",[642,724,725,726,717],{},"Click your profile in the top-left corner and select ",[652,727,728],{},"Settings",[642,730,731,732,735],{},"Navigate to the ",[652,733,734],{},"Account"," tab to view or change your plan, linked services, backup options, and telemetry preferences.",[657,737,738],{"href":596,"variant":660},[561,739,668],{},[741,742],"support-solutions",{":categories":743,"heading":744,"sub":745},"[{\"id\":\"personal-account\",\"title\":\"Personal account\",\"icon\":\"material-symbols:person-rounded\",\"iconTone\":\"blue\",\"links\":[{\"label\":\"Account settings\",\"href\":\"url:docs.desktop.account\"},{\"label\":\"Open Pieces Portal\",\"href\":\"url:portal.home\"},{\"label\":\"Privacy, security, and your data\",\"href\":\"url:docs.privacy\"}]},{\"id\":\"portal-workspaces\",\"title\":\"Portal and workspaces\",\"icon\":\"material-symbols:workspaces-rounded\",\"iconTone\":\"purple\",\"links\":[{\"label\":\"Organizations and teams overview\",\"href\":\"url:docs.teams.overview\"},{\"label\":\"Create or join an organization\",\"href\":\"url:docs.teams.creating\"},{\"label\":\"Troubleshoot organization access\",\"href\":\"url:docs.teams.troubleshooting\"}]}]","Browse account topics","Open the guide for the account or workspace task you need.",[747,748,751,759,768,780],"support-channels",{"heading":749,"sub":750},"Still need help?","Do not share passwords, recovery codes, or private API keys in a public report.",[752,753,756],"support-channel",{"action":754,"channel":755,"href":44,"title":43,"logo":43},"Open Discord","discord",[561,757,758],{},"Ask general questions about accounts and Portal.",[752,760,765],{"action":761,"channel":762,"href":763,"title":764,"logo":37},"View issues","github","url:github.issues","GitHub Issues",[561,766,767],{},"Report a reproducible Portal or account interface bug without private credentials.",[752,769,777],{"action":770,"channel":771,"href":772,"title":773,"icon":774,"icon-tone":775,"external":776},"Email support","email","url:sales.supportEmail","Email","material-symbols:mail-rounded","blue","false",[561,778,779],{},"Send account-specific details 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